Terms & Conditions

Vouchers

Voucher can be spend in store toward Jewellery collections, Workshops, transformations and Commissions within 6 months from the date shown. Vouchers are NON-REFUNDABLE.

Deposit

A deposit may be required prior to booking a Commission, Repair, Workshop or to reserve/order a piece of jewellery from the store. Deposits are NON- REFUNDABLE.

Return

Only jewellery bought from the store can be returned to the store. This can be done within 14 days from purchase. In return, the customer will receive a voucher equal to the value of the return (see section “Voucher” for details). The returned item must be un-used and undamaged and include presentation of the original receipt.

Guarantee

– Repairs are guaranteed 3 months from collection. This covers manufacturing defaults for the repairs undertaken only.

– Commissions and transformations are guaranteed 6 months from collection. This covers manufacturing defaults only.

– Jewellery Items are guaranteed 6 months from collection. This covers manufacturing defaults only.

– Workshops: any jewellery completed during a workshop will not be guaranteed for repair.

Send us an enquiry

5 + 3 =

Get in touch

Tournebize Jewellery
Unit 2
Park St
Kingswinford
DY6 9LX

Tournebize Jewellery
Unit 2
Park St
Kingswinford
DY6 9LX

Opening Times
Mon: 9am - 5pm
Tue: 9am - 5pm
Wed: CLOSED
Thur: 9am - 5pm
Fri: 9am - 5pm
Sat: 9am - 5pm
Sun: CLOSED