Terms & Conditions
Voucher can be spend in store toward Jewellery collections, Workshops, transformations and Commissions within 6 months from the date shown. Vouchers are NON-REFUNDABLE.
A deposit may be required prior to booking a Commission, Repair, Workshop or to reserve/order a piece of jewellery from the store. Deposits are NON- REFUNDABLE.
Only jewellery bought from the store can be returned to the store. This can be done within 14 days from purchase. In return, the customer will receive a voucher equal to the value of the return (see section “Voucher” for details). The returned item must be un-used and undamaged and include presentation of the original receipt.
– Repairs are guaranteed 3 months from collection. This covers manufacturing defaults for the repairs undertaken only.
– Commissions and transformations are guaranteed 6 months from collection. This covers manufacturing defaults only.
– Jewellery Items are guaranteed 6 months from collection. This covers manufacturing defaults only.
– Workshops: any jewellery completed during a workshop will not be guaranteed for repair.
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T: 07762 980602