Terms & Conditions
WeWe do not Vouchers
Voucher can be spend in store toward Jewellery collections, Workshops, transformations and Commissions within 6 months from the date shown. Vouchers are NON-REFUNDABLE.
Deposit
A deposit may be required prior to booking a Commission, Repair, Workshop or to reserve/order a piece of jewellery from the store. Deposits are NON- REFUNDABLE.
Return
. This can be done within 14 days from purchase. In return, the customer will receive a voucher equal to the value of the return (see section “Voucher” for details). The returned item must be un-used and undamaged and include presentation of the original receipt. Only jewellery from vintage and bespoke collection can be subject to return. Transformation and commission items are exempt from return or refund.
Refund
In the unlikely event that we have booked your jewellery for repair, transformation or commission and that we have not been able to carry out your order, we may offer a cash refund for any deposit paid or a voucher equivalent to the deposit. We do not offer cash refund for any of our jewellery and services otherwise.
Guarantee
– Repairs are guaranteed 3 months from collection. This covers manufacturing defaults for the repairs undertaken only.
– Commissions and transformations are guaranteed 6 months from collection. This covers manufacturing defaults only.
– Jewellery Items are guaranteed 6 months from collection. This covers manufacturing defaults only.
– Workshops: any jewellery completed during a workshop will not be guaranteed for repair.
Send us an enquiry
Get in touch
T: 07762 980602
E: tournebizejewellery@gmail.com
Unit 2
Park St
Kingswinford
DY6 9LX
Tournebize Jewellery
Unit 2
Park St
Kingswinford
DY6 9LX
Opening Times
Mon: 9am - 5pm
Tue: 9am - 5pm
Wed: CLOSED
Thur: 9am - 5pm
Fri: 9am - 5pm
Sat: 9am - 5pm
Sun: CLOSED
WE BUY GOLD & ALL
9ct : £22.70/gr
14ct : £36.10/gr
18ct : £46.50/gr
22ct : £57.10/gr
24ct : £62.40/gr
Plat: £19.40/gr
Silver : £500/kg
Prices based on
daily market fluctuation
and will vary accordingly.
Reviewed : 15/10/2024 morning